Here at National Skirting we want to make it as easy as possible for you to get updates on your order. National Skirting orders are sent out via our own team of couriers with the ability transport long lengths of material. To make the process smoother we now provide a live tracking link via email at the time of order. This link has the most up to date information and is the same link that is used by our customer service staff, ensuring you have the same information available to you as we have ourselves. This page has been created to help you to understand the process and how to get the information you would need from your tracking.
Order Tracking
Your Order Journey
Order is placed with your selected lead time
Free delivery 10-14 working days, Standard Delivery 4-7 working days or Fast Delivery 2-3 working days
Order gets pulled through to our logistics software to await planning. A Tracking Link is sent out via email (Sender: Stream Notification Subject line: Re: important delivery information about your National Skirting order)
Order is placed into next available route to your area (routes can change during this period) this will show next to the item on the tracking
The order is sent into production around 2 days before delivery and is cut, profiled and primed specially for you.
Routes are closed and texts are sent out with a time slot, a copy of the tracking link will be in this email, please keep checking this on the day of delivery to get live updates and time slot changes
Live tracking updates on the link as the driver sets off and will continue to update as the driver carries out his route
How To Read Your Tracking
- Latest order update – this will show processing until the day of delivery where it will show a delivery time slot followed by the delivery status.
- Delivery date of the route the item is planned in for
- Current order status
- Location map showing delivery location and drivers position on the day of delivery
- You order details – name, order number, date of order